Welcome to aflanka.com. These Shipping Terms and Conditions describe our shipping, delivery, import/export procedures and timelines within the United States and internationally. Please read the following carefully before placing an order.
I. Shipping Processing Time
We typically process and ship your order within 1–2 business days (excluding weekends and public holidays).
Orders placed during holidays or peak sales periods may experience a slight delay in processing time.
Once your order has shipped, you will receive an email with tracking information.
II. Shipping Areas
We offer shipping within the continental United States (including Alaska, Hawaii, and U.S. territories) and international shipping to major countries and regions in North America, Europe, Asia, and Oceania.
Please ensure your shipping address is complete and accurate. Delays or additional charges resulting from incorrect or incomplete addresses are the sole responsibility of the customer.
III. Shipping Time
Standard shipping within the continental United States typically takes 3–7 business days, while expedited shipping takes approximately 1–3 business days.
Delivery times to Alaska and Hawaii typically take 7–10 business days. Delivery times to Canada and Mexico typically take 7–12 business days, depending on customs clearance. International shipping times to major European and Asian countries typically take 10–20 business days. Please note that these times are estimates only and actual delivery times may vary due to weather, customs, or logistics company operations.
IV. Logistics and Transportation Partners
To ensure a safe and stable delivery experience, we partner with several reputable logistics service providers, including but not limited to:
UPS, FedEx, USPS, DHL Express, DHL eCommerce, and SF International.
All packages are provided with a valid tracking number, and you can check delivery status in real time through the logistics company’s official website or email link.
V. Import, Export, and Customs Clearance Standards
All international orders are subject to the import and export regulations and customs requirements of the destination country.
Customers are responsible for providing accurate delivery information and necessary import declaration documents.
Customs may impose duties, import taxes, or other additional fees in accordance with local laws, which are the responsibility of the recipient.
If a package is delayed due to customs clearance, we will assist in liaising with the matter but are not responsible for customs processing times.
VI. Shipping Risks and Liabilities
Once your order is delivered to the carrier, all shipping risks (including delays, loss, or damage) become the carrier’s responsibility.
If your package encounters any issues during shipping, please contact our customer service team within 7 business days of receiving notification. We will assist you and the carrier in investigating and resolving the issue.
VII. Order Tracking
After shipment, an email with a tracking number will be automatically sent.
You can check your order status and delivery progress at any time by clicking the link in the email or logging into your account.
VIII. Shipping Policy Updates
We reserve the right to modify these Shipping Terms without prior notice. The updated version will be posted on this page and will take effect immediately.